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Frequently Asked Questions

What are the check-in and check-out times?

At Waterzooï, reception is automatic, 24/7.

Does the hotel have parking?

Yes, parking is available on the street near the hotel.



Does the hotel accept pets?

Yes, pets are welcome for an additional fee of €10 per night.

Is there a shuttle service to the train station?

No, the hotel does not offer a shuttle service.

Can I book brunch in advance?

Yes, it is possible to reserve your brunch in advance on 03 28 63 12 70.



What activities are available near the hotel?

Many activities are available in Dunkirk, including sand yachting and kite surfing in Malo-les-Bains. You can also enjoy walks in the dunes, visit local museums, go shopping in downtown Dunkirk or stroll through the City of Jean-Bart.

Does the hotel offer family rooms?

Yes, we have rooms suitable for families.

Is there free Wi-Fi at the hotel?

Yes, free Wi-Fi is available throughout the property.

How can I book a room?

You can book directly on our website.

What payment methods are accepted?

We accept cash, credit cards (CB, Amex), and holiday vouchers (ANCV), including digital ANCV.